Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

3. How often do you try new recipes?

A. Weekly

B. Monthly

C. A few times a year

D. Never

4. How much time do you spend on social media daily?

A. Less than 1 hour

B. 1-2 hours

C. 3-4 hours

D. More than 4 hours

5. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

6. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

7. How do you dispose of items you no longer need?

A. Donate

B. Sell

C. Recycle

D. Throw away

8. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

9. What is your primary source for news?

A. Social Media

B. News Websites/Apps

C. Television

D. Word of Mouth

10. How do you track your to-do list?

A. Digital app

B. Paper planner

C. In my head

D. I don't