Survey
1. Do you talk to customer service chatbots?
A. Yes, if it's the only option
B. No, I wait for a human
C. I find them helpful
2. How do you feel about self-checkout machines?
A. I prefer them
B. I use them if lines are short
C. I prefer a cashier
3. What device do you use most for online shopping?
A. Smartphone
B. Laptop/Desktop
C. Tablet
4. What is your top consideration when buying something?
A. Necessity
B. Price
C. Quality
D. Emotional desire
5. Do you read the return policy before making a purchase?
A. Always
B. Often
C. Sometimes
D. Never
6. Have you ever bought something after seeing it on social media?
A. Yes, many times
B. Yes, a few times
C. No
7. How often do you shop second-hand or refurbished items?
A. Often
B. Occasionally
C. Rarely
D. Never
8. Have you ever used a virtual try-on feature for clothes or glasses?
A. Yes, and it was helpful
B. Yes, but it wasn't accurate
C. No, I haven't
9. Do you enjoy the experience of shopping, or is it just a task?
A. I enjoy it
B. It's just a task
C. It depends on what I'm buying
10. Do you have any hobbies that require regular purchases?
A. Yes (e.g., crafting, gaming)
B. No
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